About Us

PEAK DMC is the world’s largest B2B global adventure management service company – but you’ve probably never heard of us.

Why? We believe your business is your business. That means you use our global networks and receive our full support, but retain your own customers and brand.

Our core purpose is to: Create, Innovate and Deliver Sustainable Experience-Rich Travel.

We deliver Passion, Excellence, Adventure and Knowledge (PEAK) in every service and product we offer – from exotic destinations to nature holidays and ground services. PEAK DMC delivers on promises, and exceeds your clients’ expectations. 

On the back of the fastest growing travel sector, where nearly 50% of all travellers seek an adventure experience while on holiday, our industry experience and our global network can help you deliver your clients’ travel dreams, while bringing you a financially stable, secure and innovative worldwide travel product. 

 

Meet our Global Team

  • Natalie Kidd
    Natalie Kidd
    Managing Director
    Natalie Kidd
    Managing Director
    Natalie has over 15 years’ experience leading service companies across the globe, and eight years’ experience managing and developing the PEAK DMC network. Her passion for our people and the experiences we deliver to our clients continues to grow stronger every day. To her, working with such a driven, capable and dedicated team is a privilege, and our culture of continuing to strive for improvement and innovation in all that we do delivers real results for our clients.
  • Charles Lees
    Global General Manager
    Charles Lees
    Global General Manager
    Charles has over 15 years’ experience at ensuring company operations are run efficiently and compliantly across the globe. His role involves leading the DMC Global team in Melbourne across all functional areas to deliver sustainable, experience-rich travel for all our clients. Charles has travelled to over 95 countries and loves that he gets the chance to combine his lifelong passion for travel with delivering successful results in a professional capacity.
  • Jo Edgley
    Jo Edgley
    Global Operations & Purchasing Manager
    Jo Edgley
    Global Operations & Purchasing Manager
    Like many others, Jo started working for Intrepid as a tour leader in Asia in 1999. She lived out of her backpack for over three wonderful years, while introducing others to all the amazing sights, sounds and smells of Asia. She only stopped to return to Melbourne, Australia, and join the PEAK operations team, where she’s been ever since. Mentoring, training and supporting our worldwide operation and purchasing mangers, especially in Africa and the Middle East, is now a part of everyday life. She thoroughly enjoys working with so many different cultures and destinations, and experiencing all they have to offer.
  • Celia Brennan Peak DMC
    Celia Brennan
    Senior Operations & Purchasing Partner
    Celia Brennan
    Senior Operations & Purchasing Partner
    With over 14 years’ experience in the travel industry, Celia has a key role on several projects for the global DMC network. This includes improving systems and processes within the DMC, particularly focusing on purchasing, pricing and procurement. In addition, she mentors, supports and trains operations managers and purchasing managers throughout Asia, the sub-continent & the Americas. She loves the variety of working with so many different businesses and cultures around the world. No two days are ever the same!
  • Long Nguyen Peak DMC
    Long Nguyen
    Senior Operations & Purchasing Partner
    Long Nguyen
    Senior Operations & Purchasing Partner
    Long's love for the 'road less travelled' has led him on many adventures. Over 16 years ago, one of those adventures took him back to Vietnam with PEAK where he shared his heritage and his love of travel with other adventurers; as Tour Leader, Operations Manager and General Manager. While in Vietnam, he built a terrific team and a fantastically successful business. His latest adventure has seen him return to the Melbourne headquarters, where he is sharing his experiences and knowledge working with South East Asia and Europe - including the Middle East and Egypt.
  • Karly Hillas
    Karly Hillas
    Senior Operations & Purchasing Partner
    Karly Hillas
    Senior Operations & Purchasing Partner
    Karly worked for Peregrine Adventures for seven years before the amalgamation into the Intrepid Group and PEAK DMC. With her strong background in global product and travel operations, Karly is responsible for supporting the local PEAK DMCs in a range of tasks including safety compliance, commercial performance, training, development and procurement. When she’s not flying around the world working in a local DMC office, she’s at home studying to complete her law degree, or lost in the mountains somewhere on a remote trekking expedition.
  • Aaron Hocking, General Manager DMC Sales
    Aaron Hocking
    General Manager DMC Sales
    Aaron Hocking
    General Manager DMC Sales
    After grabbing a backpack and setting off to discover the world - Aaron found his passion for travel and has never looked back. Over the 12 years since, he has held various roles within the travel industry in North America, Europe and Australia, gaining extensive knowledge of global travel markets. Aaron is proud to be a part of such an innovative and knowledgeable global team at PEAK DMC and is dedicated to helping to grow your business and ensuring your customers have the best travel experience possible.
  • Lauren Smith
    Lauren Smith
    Global Finance Manager
    Lauren Smith
    Global Finance Manager
    For over a decade Lauren has worked across a broad range of industries in finance roles at various firms including KPMG, Indigenous Enterprise Partnerships and the Melbourne Football Club. She is a seasoned travel veteran having circumnavigated the globe although Antarctica still eludes her. Lauren loves combining her greatest passion (travel) with her career every day by using her chartered experience and diverse knowledge base to improve business processes, provide commercial insight and ensure accounting best practices.
  • Mike Stewart
    Regional Business Development Manager - Asia
    Mike Stewart
    Regional Business Development Manager - Asia
    Mike's love for adventure saw him travel the world until 2003 when he decided that Asia was the place to be. Starting out as a tour leader and having worked across all departments within the business, Mike combines his passion for travel with this wide ranging expertise, working with our partners and our teams across the globe who strive to deliver new, innovative and sustainable experiences to your clients.
  • Marc Wisniak Peak DMC
    Marc Wisniak
    Project Manager & Digital Partner
    Marc Wisniak
    Project Manager & Digital Partner
    Marc has over 15 years’ experience in the travel systems space, having built, managed and deployed ERP’s, reservations systems, B2B platforms, CMS’s, tour leader portals and white-label online booking sitesfor various industry players. Marc has lived on 5 continents, travelled to all 7 of them and over 70 countries. Travel is his number one passion but he also loves enabling improved efficiencies and quality data flows within and between companies through the power of technology.
  • Nathan Ward
    Nathan Ward
    Sales Development Specialist
    Nathan Ward
    Sales Development Specialist
    Nathan has been with the Intrepid Group for over nine years. Starting with industry sales, he has also worked in both polar and direct sales. When the opportunity presented itself, Nathan moved to the UK to assist with setting up a new sales office. Upon his return to Melbourne, Nathan became a Team Leader and was promoted to Manager shortly thereafter. As one of our newest additions to the Global DMC team Nathan's role involves working with our local sales offices to continually improve our efficiencies and sales skills in order to provide our partners with unparalleled service throughout our extensive DMC network.
  • Adrian Yew
    Adrian Yew
    Junior Finance Partner
    Adrian Yew
    Junior Finance Partner
    Adrian's passion for travel started in university, where he participated extensively in cultural exchanges and international learning experiences throughout South East Asia and China. After completing his university studies in Melbourne, Australia, he actively looked for a job which combined his interests in travel and finance, leading him to PEAK DMC. As our Junior Finance Partner, Adrian supports the finance departments of DMCs and really enjoys interacting with people of different cultures from all around the world.
  • Lisa Assender
    Lisa Assender
    Commercial Finance Partner
    Lisa Assender
    Commercial Finance Partner
    Lisa is a chartered accountant with ten years' industry experience predominantly in large global companies. With a passion for planning and analytics Lisa is excited to understand where a business is now and where it could be in the future - then working with business units to implement processes and improvements to achieve those goals. Lisa was a late bloomer into travel compared with her DMC colleagues with her first overseas trip just five years ago, however, since then she has well and truly caught the travel bug with trips for the next five years already planned out!
  • Mark Walgemoet
    Business Development Manager
    Mark Walgemoet
    Business Development Manager
    From a very young age Mark developed a curiosity about discovering other cultures and meeting people from all over the world. He managed to get a dream job as a Tour Leader in South East Asia 10 years ago and in the years since has led trips in South East Asia, the Middle East, Russia and Europe, before becoming a Sales Consultant and the Sales Team Leader in PEAK Marrakech. Currently working as a BDM for the EMEA region he enjoys sharing his passion, knowledge and experience with current and future partners to help them create incredible experiences for their travellers.
  • Myvawny Costelloe
    Sales and Marketing Coordinator
    Myvawny Costelloe
    Sales and Marketing Coordinator
    Myvawny started in the travel industry four years ago as a travel agent and fell in love with the idea of a career in tourism. After a trekking trip to Vietnam’s Sapa region Myvawny realised the potential for tourism development to make a difference in local communities and decided to pursue further study in the area of responsible tourism. Completing her Master’s degree in 2016, Myvawny joined PEAK DMC in August to drive our communication strategy.

Features & Benefits

B2B Partnerships
B2B Partnerships
We only work B2B and will never market directly to your client. Our expertise lies in long-term, established partnerships based on capability, transparency, trust, reliability.
Worldwide Operations
Worldwide Operations
Our worldwide network of 17 companies crosses every continent. Each offers in-depth local expertise, innovative regional products and exceptional delivery.
Think Global, Act Local
Think Global, Act Local
Our business structure has local expertise and global knowledge that delivers development opportunities and local engagement.
Peak DMC Responsible Travel
Responsible
As a market leader in the area of sustainable tourism, we have implemented best practice policies on tourism regarding the environment, local communities, wildlife, volunteering and more.
Security
Security
We operate with full public liability, insurance and OH&S policies, and have rigid risk mitigation and emergency procedures so your product is delivered safely.
Safety
Safety
Our leaders are trained in first aid, we audit our hotels and vehicles so they meet standards and we have detailed evacuation plans in place.

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